TERMS & CONDITIONS
Shipping & Delivery
Shipping and delivery dates are approximate and are provided by Seller in good faith but are not guaranteed unless otherwise agreed to by the parties in writing. Orders submitted to Seller are binding on Buyer and no order changes will be allowed except with Seller’s express prior approval less than five (5) business days prior to the date specified for shipment. Changes to shipping location or carrier must be provided at least two (2) business days prior to scheduled shipment. If the Buyer places a Product order for custom material, no changes to formula, quantity, drawing or product specifics will be accepted more than twenty four (24) hours after Seller confirms order to Buyer except with Seller’s express prior approval. In the event Buyer cancels a custom order, Buyer shall be financially responsible for any production that has taken place. If the Buyer requests “SHIP ASAP” (collectively a rush order), no changes to the order will be accepted more than twenty four (24) hours after Seller confirms order to Buyer.
PRICING AND CREDIT TERMS:
All prices are based on Seller’s price in effect at the time of shipment. Standard payment terms are cash in advance.
Privacy & Safety
The types of personal data that this website collects, by itself or through third parties, may include:
• first name;
• last name;
• Phone Number
• email address;
• Trackers;
• Usage data
Personal data may be freely provided by you, or, in case of Usage data, collected automatically when using this website. Unless specified otherwise, all data requested by this website is mandatory and failure to provide this data may make it impossible for this website to provide its services.
In cases where this website specifically states that some personal data is not mandatory, you are free not to communicate this data without consequences to the availability or the functioning of the service.
Any use of cookies – or of other tracking tools — by this website or by the owners of third-party services used by this website serves the purpose of providing the service required by you, in addition to any other purposes described in the present document.
You are responsible for any third-party personal data obtained, published or shared through this website.
Methods of processing
We take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the data. The data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated.
The data may also be accessible to external parties appointed, if necessary, as data processors by us.
The updated list of these parties may be requested from us at any time by contacting us at the contact details provided in this document.
​
Unless specified otherwise in this document, personal data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on your consent.
​
You may exercise certain rights regarding your data processed by us. In particular, you have the right to do the following, to the extent permitted by law:
• Withdraw your consent at any time. You have the right to withdraw consent where you have previously given your consent to the processing of your personal data.
• Object to processing of your data. You have the right to object to the processing of your data if the processing is carried out on a legal basis other than consent.
o If your personal data is processed for public interest, by an official authority, or for our legitimate business interests, you can object by providing a reason related to your particular situation.
o However, if your personal data is being processed for direct marketing purposes, you can object at any time, free of charge, and without any reason. If you do, we will stop using your personal data for marketing. To find out if we are using your data for direct marketing, please refer to the relevant sections of this document.
• Access your data. You have the right to learn if data is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the data undergoing processing.
• Verify and seek rectification. You have the right to verify the accuracy of your data and ask for it to be updated or corrected.
• Restrict the processing of your data. You have the right to restrict the processing of your data. In this case, we will not process your data for any purpose other than storing it.
• Have your personal data deleted or otherwise removed. You have the right to obtain the erasure of your data from us.
• Receive your data and have it transferred to another controller. You have the right to receive your data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
• Lodge a complaint. You have the right to bring a claim before your competent data protection authority.
• Know about security measures: You have the right to know about the security measures we take to safeguard your data.
​
How to exercise these rights
Any requests to exercise your rights can be directed to us. Our full contact details can be found in the Contact Us Section.
Such requests are free of charge and will be answered by us as early as possible, providing you with the information required by law.
Any rectification or erasure of personal data or restriction of processing will be communicated by us to each recipient, if any, to whom the personal data has been disclosed unless this proves impossible or involves disproportionate effort. At your request, we will inform you about those recipients.
​
Returns & Refunds
We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.
Eligibility for Refunds and Exchanges
• Your item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• To complete your return, we require a receipt or proof of purchase.
• Only regular priced items may be refunded, sale items cannot be refunded.
• If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at rebelutionbodycare@gmail.com and send your item to: 100 Pike Ln, Lebanon TN 37087.
Exempt Goods
The following is exempt from refunds:
• Gift cards
Partial refunds are granted (if applicable)
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
• If you have not received a refund yet, first check your bank account again. Then contact your bank, it may take some time before your refund is officially posted.
• If you have done all of this and you still have not received your refund yet, please contact us at rebelutionbodycare@gmail.com
Shipping
• Send the product back to the following address: 100 Pike Ln, Lebanon TN 37087
• You will be responsible for paying for your own shipping costs for returning your item.
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
• Please see, we cannot guarantee that we will receive your returned item.
PAYMENT METHODS
-
Credit / Debit Cards
-
Apple Pay / Google Pay